Refund policy

At Still Seasons Candle Co., we carefully craft each candle with quality and care. Please note that all sales are final. We do not accept returns or exchanges.

We understand that scent preference is subjective, and we want you to love your candle! While we are unable to offer returns or exchanges, please read the following information regarding damages and issues.

Damages and Issues

Please inspect your order upon reception and contact us within 48 hours of delivery if the item is defective, damaged, or if you receive the wrong item. Please include photos of the damage to the product and packaging. After reviewing your photos, we may offer a replacement or full refund at our discretion.

You can contact us at Ashton@stillseasonscandleco.com.